You've got questions?
We've got answers.
Look through some of our most frequently asked questions, or submit a personalized request to one of our customer service representatives.
FAQs
Beacon is a mindfulness and meditation app centered around service of self and others. We believe that the first step to helping others is helping yourself, and the Beacon app exists as a tool for growing self-awareness, gratitude, and an attitude to serve. Our unique resources help you build a daily habit of reflection to shine brighter for all to see. Have more questions?
The Beacon app is available on Apple iOS or Android devices and can be downloaded from the Apple iTunes App Store or Google Play Store. Accounts can be created on desktop, but all features are only available in the mobile app. We recommend using the following operating systems: Apple iPhone, iPad, iPod Touch with iOS 15.0 or later, Android phones or tablets 8.0 or later. Having trouble downloading? Contact help@beacon.com.
Beacon understands that without privacy, it’s impossible to feel safe enough to reach the healthier, most focused version of yourself. We prioritize protecting your information and adhering to all relevant information privacy and security practice laws and regulations. At Beacon, your entries and personal information, like your name, are protected and confidential, and the availability and integrity of sensitive information like your email are protected by administrative, physical, and technical safeguards. Additional questions about our privacy or security practices can be directed to help@beacon.com.
Beacon offers four types of guided meditation: guided focus, guided insight, resting awareness, and visualization. The main differences between these four is what you are centered on through-
out your time meditating. Focus meditations primarily encourage an awareness of your breath. Insight meditations, like noting or body scanning, return attention to your bodily sensations or acknowledge your thoughts without judgment. Resting awareness is exactly what it sounds like: at a resting position, be present without judgement on yourself, allowing thoughts, feelings, and sensations to come and go. Visualization invites you to replace the sensation of your breath with a mental image. At Beacon, we use loving kindness and skillful compassion visualizations to direct goodwill from ourselves to others. The 5th option is to engage in unguided practice– this just means that, instead of having a voice guiding you through the meditation period, you act as your own guide. Don’t be intimidated! Unguided meditation is a great tool to expand your practice and experience deeper connections with your thoughts and feelings.
Crisis or emergency resources
If you or someone you know is experiencing a mental health crisis, please investigate these resources for help. Call 911 if there is immediate danger or harm to yourself or others.
Call or text 988 or chat 988lifeline.org for free, confidential emotional support anytime, anywhere.
Text HOME to 741741 to connect with a free, trained Crisis Counselor.
A free, confidential suicide hotline for LGBTQ youth– call 1-866-488-7386 or text START to 678678.
For more crisis resources, visit mhanational.org/resources/resources-for-immediate-response/.
